CI Synchronizer

Unleash the Power of Your IT Assets with CI Synchronizer - The Ultimate CMDB Automation Solution

Has your organisation invested countless hours (possibly years!) in the pursuit of a dependable and consistent Configuration Management Database (CMDB) solution? CI Synchronizer is a highly scalable Software as a Service (SaaS) product that seamlessly correlates and synchronises IT assets into your CMDB. Designed for medium to large enterprises, CI Synchronizer empowers your business and IT operations with comprehensive IT asset intelligence.

Unlock the full potential of your CMDB and IT Asset intelligence with our cutting-edge solution. Contact us to schedule a demo and see how CI Synchronizer can transform your IT operations.

A Turnkey Solution

You can be synchronising data from any of our source connectors into your IT Service Management (ITSM) platform within 60 minutes!

Once we've provisioned your dedicated CI Synchronizer instance all you need to do is:

Register the CI Synchronizer application in your Azure Active Directory (AD) and grant your users access.
Install the on-premise CI Synchronizer Agent and configure the connection to your source system/s.
Select which recordsets you want to synchronise.
Synchronise!

Multi-Source, Multi-Destination

Mix and match which source connector is the source of truth for any given asset type. Synchronise everything, or only what you need. For example:

End User compute assets and installed software from Intune.
Physical Servers & Network devices from Lansweeper.
Virtualised Servers directly from VMware.
Your Azure resources directly from Azure.

It's completely up to you. Our job scheduler makes it easy!

Extensibility

CI Synchronizer goes beyond the basics. Our platform automatically includes a vast array of record types, Configuration Item (CI) classes, CI attributes, related lists, and CI relationships. With its flexible and intuitive design, CI Synchronizer effortlessly handles your unique requirements and can easily accommodate future expansions.

Scalability

Handle the ever-growing complexity of your IT infrastructure with ease. CI Synchronizer's robust and scalable queuing architecture ensures seamless synchronisation of millions of CIs without compromising performance.

Performance

Experience lightning-fast synchronisation with CI Synchronizer's cutting-edge technology. Say goodbye to time-consuming updates - our solution supports delta synchronisation and incorporates various performance optimisations, ensuring your CMDB is always up to date.

Frequently Asked Questions

Yes. CI Synchronizer has a highly customisable rules engine. Such changes are made by Syncfish.

Yes. CI Synchronizer can detect which source records have changed since the previous synchronisation job and only sync the newly changed source data.

Yes. Please use the “Organise a Demo” button or visit the Contact Us page to book a time to meet with one of the Syncfish team.

No. Each customer is provisioned with a dedicated CI Synchronizer instance.

No. The source asset data (read from the relevant source system by one of the CI Synchronizer connectors) is transited through your dedicated CI Synchronizer instance then deleted after it’s been processed into ServiceNow.

Many! Check out each source connector page for details of the supported assets and other records.

Throughput is affected by factors outside of the control of CI Synchronizer, however we see a typical throughput of between 200,000 and 400,000 records per hour (and even higher rates are possible).

Ultimately the customer decides, however Syncfish recommends hosting each customer instance physically close to the location of their ServiceNow instance (for best performance). It can be hosted in most/all Azure Regions globally (it is still hosted/managed/maintained by Syncfish, but the customer decides which geography it is physically located in).

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