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Products / Servicely Connector

Servicely Destination Connector for CI Synchronizer

Servicely is a cutting-edge IT asset management platform designed to streamline and optimise the way organisations handle their technology resources. Offering a comprehensive solution, Servicely enables swift and efficient management of IT assets, facilitating seamless integration into existing systems. From tracking hardware and software components to providing insightful analytics, Servicely stands as a reliable ally for organisations aiming to enhance operational efficiency, reduce complexities, and make informed decisions regarding their IT infrastructure.

  • No special Servicely components required.

  • A large range of automatically generated CI relationships.

  • Scalable to handle millions of Assets/CIs.

  • The Servicely connector currently supports ingestion of data from the Lansweeper CI Synchronizer Source Connector.

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Autonomous Correlation
CI Synchronizer effortlessly links with your CMDB (Configuration Management Database) by autonomously correlating with existing records through customisable search rules.
Automatic Relationships
CI Synchronizer synchronises base-asset records, related lists, and relationships, instilling confidence in the accuracy and depth of your CMDB.
Always Up-To-Date
CI Synchronizer maintains CMDB accuracy by automatically retiring Configuration Items (CIs) not detected by the source system, ensuring data freshness and reliability.

CI Synchronizer Engine

CI Synchronizer

Source Connectors

Lansweeper On-Premise Connector
Lansweeper Cloud Connector
Lansweeper OT Connector
SCCM Connector
Azure Connector
Intune Connector
Nutanix Connector
VMware Connector

Destination Connectors

ServiceNow Connector
Servicely Connector

Frequently Asked Questions

CI Synchronizer Professional Edition provides a streamlined, out-of-the-box solution for businesses looking for efficient, hassle-free CMDB synchronisation without the need for extensive customisation.

CI Synchronizer Enterprise Edition offers advanced customisation and high-volume data handling capabilities, perfect for organisations with complex synchronisation needs and custom configuration requirements.

Compare CI Synchronizer editions

Many! Check out each source connector page for details of the supported assets and other records.

Yes. CI Synchronizer can detect which source records have changed since the previous synchronisation job and only sync the newly changed source data.

Throughput is affected by factors outside of the control of CI Synchronizer, however we see a typical throughput of between 200,000 and 400,000 records per hour (and even higher rates are possible).

Yes. CI Synchronizer has a highly customisable rules engine.  Amendment of some Standard (simple) default Data Sync Rules can be performed via the CI Sync Web User Interface and supported with Knowledge Base articles.  Amendment of Advanced Data Sync Rules or creation of Custom Data Sync Rules requires an “Extended Implementation and Ongoing Support Plan” available at an additional cost to your CI Sync Subscription Plan.

Visit the Support page for details on amending the Default CI Sync Data Sync Rules relative to the support plan (including no plan) offered by Syncfish.

Yes. Please fill and submit the Book a Demo form to set up a time to meet with one of the Syncfish team.

No. Each customer is provisioned with a dedicated CI Synchronizer instance.

Ultimately the customer decides, however Syncfish recommends hosting each customer instance physically close to the location of their ServiceNow instance (for best performance). It can be hosted in most/all Azure Regions globally (it is still hosted/managed/maintained by Syncfish, but the customer decides which geography it is physically located in).

No. The source asset data (read from the relevant source system by one of the CI Synchronizer connectors) is transited through your dedicated CI Synchronizer instance then deleted after it’s been processed into ServiceNow.

    Find out more

    Talk with us to find discover CI Synchronizer, the available connectors and the services we offer to help you achieve CMDB excellence.

    Book a Demo

    Schedule a demo. See up close how CI Synchronizer works and how quickly you can start syncronising your IT Asset data into your CMDB.

    Request a Trial

    Syncfish offers customers the chance to trial CI Synchronizer. Contact Sales or book a demo to find out how to get setup with a trial.