SolarWinds Orion

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Products / SolarWinds Orion

SolarWinds is a comprehensive platform offering full stack observability solutions for cloud, hybrid, and on-premises infrastructures. SolarWinds Orion provides extensive network discovery, monitoring and management features and capabilities. SolarWinds stores a range if IT asset data as a bi-product of its primary functionality, and this provides an ideal source repository of information to seed your Configuration Management Database (CMDB).

The CI Sync SolarWinds Orion connector reads a range of network equipment resources from your SolarWinds environment to create and maintain corresponding configuration item records in your CMDB.

Simple setup, simple synchronization

The CI Sync SolarWinds Orion connector is simple to setup via the CI Sync multi-source agent. Once the source connection is defined synchronization is nothing more than a few clicks in the CI Sync UI.

Dynamically Generates CI-to-CI Relationships

CI Sync derives multiple network relationships from data stored in your SolarWinds Orion environment. This includes firewall, router, switch and wireless controllers

Delta synchronization

CI Sync’s delta synchronization features work with the SolarWinds Orion connector creating a highly efficient method of keeping your networking resources aligned to the CIs in your CMDB.

Multi-Source System Relationships

CI Sync’s sophisticated multi-source correlation logic means CI Sync will build relationships between the network read from SolarWinds and devices such as end user compute and servers read from other source systems.

Relationships

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Frequently Asked Questions

CI Synchronizer Professional Edition provides a streamlined, out-of-the-box solution for businesses looking for efficient, hassle-free CMDB synchronisation without the need for extensive customisation.

CI Synchronizer Enterprise Edition offers advanced customisation and high-volume data handling capabilities, perfect for organisations with complex synchronisation needs and custom configuration requirements.

Compare CI Synchronizer editions

Many! Check out each source connector page for details of the supported assets and other records.

Yes. CI Synchronizer can detect which source records have changed since the previous synchronisation job and only sync the newly changed source data.

Throughput is affected by factors outside of the control of CI Synchronizer, however we see a typical throughput of between 200,000 and 400,000 records per hour (and even higher rates are possible).

Yes. CI Synchronizer has a highly customisable rules engine. Amendment of some Standard (simple) default Data Sync Rules can be performed via the CI Sync Web User Interface and supported with Knowledge Base articles. Amendment of Advanced Data Sync Rules or creation of Custom Data Sync Rules requires an “Extended Implementation and Ongoing Support Plan” available at an additional cost to your CI Sync Subscription Plan.

Visit the Support page for details on amending the Default CI Sync Data Sync Rules relative to the support plan (including no plan) offered by Syncfish.

Yes. Please fill and submit the Book a Demo form to set up a time to meet with one of the Syncfish team.

No. Each customer is provisioned with a dedicated CI Synchronizer instance.

Ultimately the customer decides, however Syncfish recommends hosting each customer instance physically close to the location of their ServiceNow instance (for best performance). It can be hosted in most/all Azure Regions globally (it is still hosted/managed/maintained by Syncfish, but the customer decides which geography it is physically located in).

No. The source asset data (read from the relevant source system by one of the CI Synchronizer connectors) is transited through your dedicated CI Synchronizer instance then deleted after it’s been processed into ServiceNow.