Cisco Meraki is a cloud-based network management platform that enables IT teams to deploy, manage, and monitor network devices and wireless networks across distributed locations, spanning security appliances, switches, wireless access points, smart cameras, cellular gateways, and sensors — all managed through a single, centralised cloud dashboard. Cisco Meraki stores a range of IT asset data as a by-product of its primary functionality, and this provides an ideal source repository of information to seed your Configuration Management Database (CMDB).
The CI Synchronizer Cisco Meraki connector reads a range of network equipment resources from your Meraki environment to create and maintain corresponding configuration item records in your CMDB.
The CI Synchronizer Meraki connector creates valuable CI relationships between Meraki equipment and existing CIs using switchport and MAC Addresses. This can include both other Meraki devices or pre-existing CIs in ServiceNow which may have been synchronised via another CI Synchronizer source connector or be pre-existing in ServiceNow.