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Products / VMware Connector

VMware Source Connector for CI Synchronizer

VMware is a leading virtualisation solution, optimising IT infrastructure and reducing operational costs. The VMware connector for CI Synchronizer enhances this by seamlessly integrating VMware assets into your CMDB. This ensures accurate representation, real-time updates, and streamlined synchronisation processes for comprehensive insights into your virtualised infrastructure.

Configuring the connection requires simple read-only credentials in VMware and then to register the vCenter server connection in CI Synchronizer.

Supports multiple Instances of VMware
Supports VMware vCenter from version 6.0 upwards

Extensive Asset Mapping

Replicates the entire VMware vcenter environment into corresponding VMware CI classes in ServiceNow.

Dynamically Generates CI-to-CI Relationships

Replicates the virtualisation hierarchy in your CMDB as relationship records.

Detects Instantiated Computers

Automatically finds corresponding computer CI records that have been discovered by other discovery systems and creates a relationship in destination system so the dependency on the underlying virtualisation host is known in your CMDB.

Relationships

Frequently Asked Questions

Yes. CI Synchronizer has a highly customisable rules engine. Such changes are made by Syncfish.

Yes. CI Synchronizer can detect which source records have changed since the previous synchronisation job and only sync the newly changed source data.

Yes. Please use the “Organise a Demo” button or visit the Contact Us page to book a time to meet with one of the Syncfish team.

No. Each customer is provisioned with a dedicated CI Synchronizer instance.

No. The source asset data (read from the relevant source system by one of the CI Synchronizer connectors) is transited through your dedicated CI Synchronizer instance then deleted after it’s been processed into ServiceNow.

Many! Check out each source connector page for details of the supported assets and other records.

Throughput is affected by factors outside of the control of CI Synchronizer, however we see a typical throughput of between 200,000 and 400,000 records per hour (and even higher rates are possible).

Ultimately the customer decides, however Syncfish recommends hosting each customer instance physically close to the location of their ServiceNow instance (for best performance). It can be hosted in most/all Azure Regions globally (it is still hosted/managed/maintained by Syncfish, but the customer decides which geography it is physically located in).