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Products / VMware Connector

VMware Source Connector for CI Synchronizer

VMware is a leading virtualisation solution, optimising IT infrastructure and reducing operational costs. The VMware connector for CI Synchronizer enhances this by seamlessly integrating VMware assets into your CMDB. This ensures accurate representation, real-time updates, and streamlined synchronisation processes for comprehensive insights into your virtualised infrastructure.

Configuring the connection requires simple read-only credentials in VMware and then to register the vCenter server connection in CI Synchronizer.

Supports multiple Instances of VMware
Supports VMware vCenter from version 6.0 upwards

Extensive Asset Mapping

Replicates the entire VMware vcenter environment into corresponding VMware CI classes in ServiceNow.

Dynamically Generates CI-to-CI Relationships

Replicates the virtualisation hierarchy in your CMDB as relationship records.

Detects Instantiated Computers

Automatically finds corresponding computer CI records that have been discovered by other discovery systems and creates a relationship in destination system so the dependency on the underlying virtualisation host is known in your CMDB.

Relationships

Frequently Asked Questions

CI Synchronizer Professional Edition provides a streamlined, out-of-the-box solution for businesses looking for efficient, hassle-free CMDB synchronisation without the need for extensive customisation.

CI Synchronizer Enterprise Edition offers advanced customisation and high-volume data handling capabilities, perfect for organisations with complex synchronisation needs and custom configuration requirements.

Compare CI Synchronizer editions

Many! Check out each source connector page for details of the supported assets and other records.

Yes. CI Synchronizer can detect which source records have changed since the previous synchronisation job and only sync the newly changed source data.

Throughput is affected by factors outside of the control of CI Synchronizer, however we see a typical throughput of between 200,000 and 400,000 records per hour (and even higher rates are possible).

Yes. CI Synchronizer has a highly customisable rules engine. Amendment of some Standard (simple) default Data Sync Rules can be performed via the CI Sync Web User Interface and supported with Knowledge Base articles. Amendment of Advanced Data Sync Rules or creation of Custom Data Sync Rules requires an “Extended Implementation and Ongoing Support Plan” available at an additional cost to your CI Sync Subscription Plan.

Visit the Support page for details on amending the Default CI Sync Data Sync Rules relative to the support plan (including no plan) offered by Syncfish.

Yes. Please fill and submit the Book a Demo form to set up a time to meet with one of the Syncfish team.

No. Each customer is provisioned with a dedicated CI Synchronizer instance.

Ultimately the customer decides, however Syncfish recommends hosting each customer instance physically close to the location of their ServiceNow instance (for best performance). It can be hosted in most/all Azure Regions globally (it is still hosted/managed/maintained by Syncfish, but the customer decides which geography it is physically located in).

No. The source asset data (read from the relevant source system by one of the CI Synchronizer connectors) is transited through your dedicated CI Synchronizer instance then deleted after it’s been processed into ServiceNow.