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CI Synchronizer is quite simply the best CMDB and Asset Synchronization solution on the market.

Why do we say CI Synchronizer is the best? Because our customers consistently tell us our solutions meet and surpass their expectations. As well as being the best synchronization solution available for IT Asset data, CI Synchronizer provides the following benefits:

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Trusted by organisations all over the globe

Raising the Bar for CMDB Automation and Excellence

Supercharge your IT operations and experience the new standard for Configuration Management Database (CMDB) automation and excellence with Syncfish. We are revolutionising the way our customers build and maintain comprehensive and accurate CMDBs. Our products maximise existing investment in IT Service Management (ITSM) and Discovery platforms to streamline the IT asset management lifecycle through automation and enabling reliable data insights.

Setup and Sync Within Hours
Once your instance is provisioned the average setup time for customers is 90 minutes. You are then ready to start synchronizing your source data.
OTB Rules for Many Ci-To-Ci Relationships
CI Synchronizer’s logic engine automatically detects a large number of asset dependencies and intelligently sets CI-to-CI relationships in your CMDB.
Customer Driven Hosting Location
Each customer decides where their instance will reside physically in the world (taking into account performance recommendations from Syncfish).
Proven Enterprise-Grade Security
CI Synchronizer was designed and built from the ground up to meet enterprise cyber security requirements. CI Synchronizer’s penetration testing results that are second to none. Syncfish holds ISO 27001 accreditation.
Multi-Source/Multi-Destination
CI Synchronizer has a “hub and spoke” design supporting multiple data sources and multiple data destinations.
High Performance Synchronisation
CI Synchronizer architecture is designed for performance at enterprise scale. CI Synchronizer can synchronise hundreds of thousands of records per hour.
Zero Technology Footprint for ServiceNow
No mid-server required, no ServiceGraph connectors required, no integration hub required, no IRE tuning required, no plug-ins required, and no scoped apps needed.
Delta Synchronization Technology
CI Synchronizer can detect and sync only those source records that have changed since the previous sync. This is tremendously efficient when dealing with large record volumes.
Low Price of Entry and Continued Use
Despite an incredible range of features and functionality, CI Synchronizer is one of the lowest priced solutions on the market.
Customisable Synchronisation Engine
Each CI Synchronizer instance comes with a default set of mappings, transforms and correlation rules. These rules can be customised by Syncfish to meet complex enterprise requirements.
Extensible Connector Architecture
CI Synchronizer has an extensible architecture allowing the Syncfish team to rapidly introduce new data sources and data destinations on a regular basis.
Customer Driven Roadmap
The CI Synchronizer roadmap is driven by our customers. It is you who help us prioritise new source connectors, new destination connectors and new features.
OOTB Rules for Many Asset/Record Types
CI Synchronizer’s out-of-the-box rules natively understand a large number of assets, resources and their related records.
Separate Instance Per Customer
CI Sync is not a typical shared hosting SaaS platform. Each customer is provisioned a separate CI Synchronizer instance. All storage, logs, queues and processing is separated between customers.

Frequently Asked Questions

CI Synchronizer Professional Edition provides a streamlined, out-of-the-box solution for businesses looking for efficient, hassle-free CMDB synchronisation without the need for extensive customisation.

CI Synchronizer Enterprise Edition offers advanced customisation and high-volume data handling capabilities, perfect for organisations with complex synchronisation needs and custom configuration requirements.

Compare CI Synchronizer editions

Many! Check out each source connector page for details of the supported assets and other records.

Yes. CI Synchronizer can detect which source records have changed since the previous synchronisation job and only sync the newly changed source data.

Throughput is affected by factors outside of the control of CI Synchronizer, however we see a typical throughput of between 200,000 and 400,000 records per hour (and even higher rates are possible).

Yes. CI Synchronizer has a highly customisable rules engine.  Amendment of some Standard (simple) default Data Sync Rules can be performed via the CI Sync Web User Interface and supported with Knowledge Base articles.  Amendment of Advanced Data Sync Rules or creation of Custom Data Sync Rules requires an “Extended Implementation and Ongoing Support Plan” available at an additional cost to your CI Sync Subscription Plan.

Visit the Support page for details on amending the Default CI Sync Data Sync Rules relative to the support plan (including no plan) offered by Syncfish.

Yes. Please fill and submit the Book a Demo form to set up a time to meet with one of the Syncfish team.

No. Each customer is provisioned with a dedicated CI Synchronizer instance.

Ultimately the customer decides, however Syncfish recommends hosting each customer instance physically close to the location of their ServiceNow instance (for best performance). It can be hosted in most/all Azure Regions globally (it is still hosted/managed/maintained by Syncfish, but the customer decides which geography it is physically located in).

No. The source asset data (read from the relevant source system by one of the CI Synchronizer connectors) is transited through your dedicated CI Synchronizer instance then deleted after it’s been processed into ServiceNow.

    Find out more

    Talk with us to find discover CI Synchronizer, the available connectors and the services we offer to help you achieve CMDB excellence.

    Book a Demo

    Schedule a demo. See up close how CI Synchronizer works and how quickly you can start syncronising your IT Asset data into your CMDB.

    Request a Trial

    Syncfish offers customers the chance to trial CI Synchronizer. Contact Sales or book a demo to find out how to get setup with a trial.