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Syncfish CMDB Design Services

Having a configuration management database (CMDB) is a huge asset. It’s also an investment and many organisations take multiple attempts to build a successful CMDB. It can be a daunting task to undertake and knowing where to start is often the first hurdle.

Accurate discovery and automated population of the CMDB is critical to success.  CI Synchronizer can deliver CMDB automation, so what else is required to ensure overall success?

CMDB Design is an important consideration, and elements are often overlooked. CMDB design ensures you have the necessary framework, structure, and processes in place for managing the information about configuration items in your environment.

Syncfish are experts in all things CMDB. We have a robust approach to CMDB design and implementation, recognising the challenges organisations face and the critical elements require for success. 

Contact us about CMDB Design services
Kick start your CMDB efforts
We work closely with you to precisely outline the scope of your CMDB, a crucial foundational step. This definition establishes clear boundaries, ensuring the CMDB contains the relevant and necessary information tailored to your organisational needs.
Staying on track with a CMDB plan
Developing a CMDB plan is crucial to the process. The plan outlines details of the CI classes, models, relationships, levels of detail (class properties), ownership, and responsibilities required. It ensures efforts are concentrated on the components that hold the highest value for your organisation.
Aligning your ITSM and CMDB solutions
Aligning your ITSM toolset and CMDB solution is essential for maximising business value. Configuring your CMDB in tandem with related ITSM processes enhances operational efficiency, ensuring you can leverage the advantages of improved CMDB information.
Raising awareness with stakeholders
Increasing awareness of your stakeholders and Subject Matter Experts (SMEs) regarding the CMDB’s purpose, functionality, and significance within the organisation. This not only enhances data quality but also fosters active participation, leading to more effective utilisation of the CMDB.
Leverage Extensive Experience
Our CMDB Design services meticulously address critical aspects of CMDB design. By steering organisations through best practices, mitigating common pitfalls, and strategically guiding the CMDB development process, we can delivery a successful and invaluable CMDB.
Universally Applicable
Syncfish has delivered CMDB Design services for platforms like ServiceNow and Servicely.ai. However, our underlying principles and approach are universally applicable to any CMDB solution.

Frequently Asked Questions

CI Synchronizer (Professional Edition) provides a comprehensive solution for CMDB automation with out-of-the-box support for a large range of asset/record types and CI-to-CI relationships, a range of source and destination connectors, and rapid deployment.

CI Synchronizer (Enterprise Edition) offers everything in Professional Edition along with advanced customisation options, several additional features such as Application Service Mapping, Digital Certificate syncing, additional related lists and and support for larger and more complex data synchronisation requirements. Enterprise Edition also allows for bespoke configuration of CMDB data rules and support for additional Azure regions.

Compare CI Synchronizer editions

Many! Check out each source connector page for details of the supported assets and other records.

Yes. CI Synchronizer can detect which source records have changed since the previous synchronisation job and only sync the newly changed source data.

Throughput is affected by factors outside of the control of CI Synchronizer, however we see a typical throughput of between 200,000 and 400,000 records per hour (and even higher rates are possible).

Yes. CI Synchronizer has a highly customisable rules engine. Such changes are made by Syncfish.

Yes. Please use the “Organise a Demo” button or visit the Contact Us page to book a time to meet with one of the Syncfish team.

No. Each customer is provisioned with a dedicated CI Synchronizer instance.

Ultimately the customer decides, however Syncfish recommends hosting each customer instance physically close to the location of their ServiceNow instance (for best performance). It can be hosted in most/all Azure Regions globally (it is still hosted/managed/maintained by Syncfish, but the customer decides which geography it is physically located in).

No. The source asset data (read from the relevant source system by one of the CI Synchronizer connectors) is transited through your dedicated CI Synchronizer instance then deleted after it’s been processed into ServiceNow.

    Find out more

    Talk with us to find discover CI Synchronizer, the available connectors and the services we offer to help you achieve CMDB excellence.

    Book a Demo

    Schedule a demo. See up close how CI Synchronizer works and how quickly you can start syncronising your IT Asset data into your CMDB.

    Request a Trial

    Syncfish offers customers the chance to trial CI Synchronizer. Contact Sales or book a demo to find out how to get setup with a trial.