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ExtremeCloud IQ (On-Prem)

ExtremeCloud IQ's on-premise version delivers the same unified, intelligent network management that Extreme promotes in its cloud offering.  It brings centralized configuration, monitoring, troubleshooting and analytics for wired and wireless infrastructure into your own data centre or local environment while giving organizations control over where data resides. It enables enterprise-class visibility and lifecycle management of access points, switches and controllers with machine learning insights and automation.

The CI Sync connector for ExtremeCloud IQ (on-prem edition) connector reads multiple network asset types to automatically create and maintain corresponding configuration item records in your CMDB. The CI Sync connector also creates relationships between the network CIs derived from ExtremeCloud IQ and existing CMDB CIs such as computers and servers.

Simple Setup, Simple Synchronisation
The CI Sync ExtremeCloud IQ connector is simple to setup via the CI Sync multi-source agent. Once the source connection is defined synchronisation is nothing more than a few clicks in the CI Sync UI.
Dynamically Generates CI-to-CI Relationships
CI Sync derives multiple network relationships from data stored in your ExtremeCloud IQ environment. This includes switches, wireless access points and computers
Delta Synchronisation
CI Sync’s delta synchronisation features work with the ExtremeCloud IQ connector creating a highly efficient method of keeping your networking resources aligned to the CIs in your CMDB.
Multi-Source System Relationships
CI Sync’s sophisticated multi-source correlation logic means CI Sync will build relationships between the network read from ExtremeCloud IQ and devices such as end user compute and servers read from other source systems.

Relationships

Frequently Asked Questions

CI Synchronizer Professional Edition provides a streamlined, out-of-the-box solution for businesses looking for efficient, hassle-free CMDB synchronisation without the need for extensive customisation.

CI Synchronizer Enterprise Edition offers advanced customisation and high-volume data handling capabilities, perfect for organisations with complex synchronisation needs and custom configuration requirements.

Many! Check out each source connector page for details of the supported assets and other records.

Yes. CI Synchronizer can detect which source records have changed since the previous synchronisation job and only sync the newly changed source data.

Throughput is affected by factors outside of the control of CI Synchronizer, however we see a typical throughput of between 200,000 and 400,000 records per hour (and even higher rates are possible).

Yes. CI Synchronizer has a highly customisable rules engine.  Amendment of some Standard (simple) default Data Sync Rules can be performed via the CI Sync Web User Interface and supported with Knowledge Base articles.  Amendment of Advanced Data Sync Rules or creation of Custom Data Sync Rules requires an “Extended Implementation and Ongoing Support Plan” available at an additional cost to your CI Sync Subscription Plan.

Visit the Support page for details on amending the Default CI Sync Data Sync Rules relative to the support plan (including no plan) offered by Syncfish.

Yes. Please fill and submit the Book a Demo form to set up a time to meet with one of the Syncfish team.

No. Each customer is provisioned with a dedicated CI Synchronizer instance.

Ultimately the customer decides, however Syncfish recommends hosting each customer instance physically close to the location of their ServiceNow instance (for best performance). It can be hosted in most/all Azure Regions globally (it is still hosted/managed/maintained by Syncfish, but the customer decides which geography it is physically located in).

No. The source asset data (read from the relevant source system by one of the CI Synchronizer connectors) is transited through your dedicated CI Synchronizer instance then deleted after it’s been processed into ServiceNow.

    Find out more

    Talk with us to find discover CI Synchronizer, the available connectors and the services we offer to help you achieve CMDB excellence.

    Book a Demo

    Schedule a demo. See up close how CI Synchronizer works and how quickly you can start syncronising your IT Asset data into your CMDB.

    Request a Trial

    Syncfish offers customers the chance to trial CI Synchronizer. Contact Sales or book a demo to find out how to get setup with a trial.